Frequently Asked Questions

Answers to the questions we hear most often. Can't find yours? Get in touch.

  • It depends on the model type:

    · Stackable — Expandable: Stackable all-in-one models support capacity expansion by adding extra battery packs. Modular parallel design, plug-and-play, BMS auto-identifies new modules.

    · Wall-mount — Check first: Depends on hardware design and BMS communication protocol. Some models do not support external expansion. Confirm the spec sheet lists "expandable / scalable" before purchase.

    Figure: Expansion Method Comparison

    Expansion guidelines:

    · Same batch & spec: Use identical brand, model, and batch to avoid performance degradation from mixing old and new batteries

    · Voltage matching: New pack nominal voltage must match the original system (e.g., 48V / 51.2V)

    · BMS compatibility: Battery management system must support multi-pack parallel communication to prevent charge imbalance

    · Installation space: Ensure adequate room and ventilation for additional modules

    Never mix different battery chemistries (e.g., LFP with lead-acid) — this causes BMS misjudgment, charge/discharge disorder, and potential equipment damage.


  • It cannot power all home appliances. High-power devices such as air-conditioners and electric water heaters generate large inrush current (3–5× rated power) and may exceed load limit. Prioritize critical loads — fridge, lighting, router — during outages.

    The table below lists typical running wattage, inrush multiplier, and backup priority:

    ApplianceRunning power (W)Inrush surgeBackup priority
    LED light5–50None★★★ High
    Router / modem10–20None★★★ High
    Phone charger5–25None★★★ High
    Laptop50–100None★★☆ Medium
    TV (55″)100–200None★★☆ Medium
    Refrigerator / freezer100–4003–5×★★★ High
    Desktop PC150–350None★★☆ Medium
    Rice cooker500–900None★☆☆ Low
    Microwave oven800–1200None★☆☆ Low
    Washing machine300–5002–3×★☆☆ Low
    Electric water heater1500–3000None✗ Not recommended
    Air conditioner (1.5 HP)1000–15003–5×✗ Not recommended

    For ordinary households, 6 kW–8 kW continuous power all-in-one units are mainstream for daily essential loads. Choose 10 kW or higher if many high-power appliances are present.

    Caution: Inductive loads like AC and water heaters draw 3–5× rated current at startup. Even if total wattage is within limit, transient surge may trigger overload protection. Use these appliances one at a time, staggered — never start simultaneously.


  • For shops suffering frequent blackouts,LFP (lithium iron phosphate) battery pack is the preferred choice.

    Why LFP over lead-acid / gel batteries?

    • 4,000+ cycle life — 5–8× longer than traditional lead acid battery, lower total cost of ownership
    • Superior high-temperature stability — minimal thermal runaway risk in variable shop environments
    • 90% depth of discharge (DOD) vs. gel battery's typical 50%, delivering more usable energy per rated kWh
    • Compact & lightweight — fits in limited commercial space

    Capacity selection depends on shop type, actual load wattage, and required backup duration. See the recommendation table below:

    Shop typeTypical equipmentRecommended capacityEst. backup hours
    Small convenience storeLED lighting, security cameras, POS terminal, router5–10 kWh6–10 hrs
    Medium shop (with fridge)Above + freezer / display cabinet, small microwave, fan10–20 kWh6–12 hrs
    Large shop / RestaurantMultiple freezers, cooking equipment, AC (staggered use)20–40 kWh4–10 hrs
    Pharmacy / ClinicMedicine fridge, temp control, lighting, camera, POS15–30 kWh8–24 hrs
    Small office / Internet cafeMultiple PCs, router, lighting, printer, water dispenser10–20 kWh4–8 hrs

    Sizing formula: Required capacity = (Total load W × backup hours) ÷ (DOD × inverter efficiency).

    E.g., 2 kW load, 8 hrs backup, 90% DOD, 90% efficiency → 2×8÷(0.9×0.9) ≈ 19.8 kWh → choose 20 kWh pack.

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Hubei IVOLTECK Technology Co., Ltd. is an innovative new energy enterprise integrating independent R&D, intelligent manufacturing and global sales, specializing in automotive power battery packs, liquid-cooled industrial & commercial energy storage systems, household solar energy storage solutions and portable power stations, supported by a professional expert R&D team, complete ISO/IATF quality control system, full-process intelligent production lines and comprehensive customized after-sales services, supplying reliable energy storage products to over 30 core partners and markets across Europe, America, Asia and Africa to advance global low-carbon energy transition!

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